Magento Commerce

Can I return my chair if I am not satisfied with its operation and performance?
Customers are dissatisfied is only due to a lack of understanding of the operation of the chair or the correct ways to use it. Our professional customer support staff will assist you in understanding how to use your chair to meet your personal need(s).

For on-line order, if you find the chair unsatisfactory, we will arrange for a return and refund as long as the chair is in the original factory and resalable conditions with all packaging materials, inserts, manuals and accessories included, no later than 7 days from the date of purchase. A refund will be issued less the S & H cost after our inspection. There will be other associated charges or restocking fee if the merchandises returned are damaged, misused or abused. No return will be accepted at all after 7days. All returns must be authorized by us, and a RMA number will be required for the return shipment.
For trade show and on site (i.e. showroom) orders, cancellations of purchase orders are subject to 20% cancellation fee of the total amount and can only be accepted on the same date it was purchased. We do not accept cancelation or issue refund after 24 hours of the sales transaction. Returns are subject to a restocking fee of 30%, freight prepaid, and shall be in the original box. A deposit paid for specific purchase order is absolutely not refundable. All sales are final.

Please email to sales@drfuji.com or call 1-888-816-0888 for return authorization.